- Shipping & Returns
Shipping & Returns
You may return new, unopened items within 30 days of delivery for a refund. A 20% restocking fee will be applied. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you find your furniture package to be damage during transit, refuse the delivery. This will make being able to get you an undamaged box to you faster.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We ship anywhere in the Continental US.
When you place an order, we will estimate shipping and delivery dates within 1-2 business day and e-mail your tracking numbers. It's that easy.